If you are in the market for a new internet service provider for your business internet and telephone network, there are a number of factors that you need to consider before you make your decision. Listed below are what we at Packetworks think are the top 5 things to watch out for. Contact us if you are planning a review of your existing internet service provider.
1. Connectivity Speed
Most internet providers will claim to have great connectivity speed - but do they? Internet speed for businesses is of critical importance. Internet speed is one of the most important decisions that you will make. Without high speed, your business will struggle to compete, as your computers, tablets, telephone network and cell phones battle for bandwidth.
Factors like latency, congestion, throttling, time of day, server-side issues and more, can affect the internet speed you actually receive. That's why we design our networks for your business needs and specialize in making your data flow in the fastest, shortest and most simple route possible. Read our post entitled "The Top 5 Tools To Test Internet Speed."
"Packetworks’ fibre optic network gave us immediate ultra-fast Internet access that has given us services beyond our expectations. We receive excellent value for the dollar and – most importantly – they deliver on their promises. In fact, Packetworks has gone above and beyond what I’d expect from an Internet services provider."
-Sam Khanna, Controller
J.E. Bearing & Machine Ltd.
2. Custom Networks
Does the ISP provide meet your business internet needs? Many internet service providers sell "solutions," at Packetworks we create a solution to meet your specific needs. A custom built network means that you can be confident that professional network architects will take the time and effort to learn and understand your requirements before they even begin to suggest a solution. At Packetworks, we accomplish this by performing network audits and security assessments before we make any recommendations.
Are your files safe? We believe that internet security is a prime consideration for business owners who are responsible, not only for their own files but for the files of their clients also. Ensure that your internet service provider has a good track reputation when it comes to dealing with spam, spyware, malware, abuse controls and backup protection. Read our posts entitled "Importance of Encryption For Corporate Data Security." and "The Monetary Value of Data Security."
The lowest cost isn't necessarily the best value. Beware of internet service providers that only compete on the basis of cost as they will be cutting corners somewhere else in their package. Our scalable, custom-built networks are cost-effective and will meet the budget needs of your business while leaving you with the flexibility to expand your requirements as your business needs grow.
5. Customer Service
Often overlooked, yet of critical importance is the quality of the ISP's customer service. Can you be confident that the provider will be able to take care of all your service needs? Some providers may offer a better price but that is of little help when you have a problem to solve and the customer service is frustratingly poor.
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Why Choose Packetworks?
For decades, Packetworks has provided business communications technology including internet and networking services technology. Choose wisely, allow the professionals to handle your networking project in South Western Ontario, and be confident that your project will be handled quickly and efficiently. Read about our connectivity here, and our service uptime. If you are exploring ways to improve your internet connectivity, contact us now.
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