Why do Canadians spend more for their internet than other countries? According to research, Canadians spend more time online than their counterparts anywhere else in the world and yet costs are higher. Why is that the case? Market research shows that the culprit is a lack of competition.Packetworks is not one of the dominant "big 5" telecom companies and we believe in treating our customers as fairly as possible. Contact us if you would like to find out more about the Packetworks advantage.
Canada's High-Priced Internet
A study from Harvard University showed Canada ranking 25th out of 30 countries for internet price in 2009. The OECD (Organization for Economic Cooperation and Development) placed Canada in the top ten most expensive countries in the world for broadband services. The figures, though adjusted for purchasing power, still had Canada ranking poorly. In addition, while most countries' broadband internet costs have been steadily dropping, Canada's have remained about the same or even increased.
"Since Packetworks installed our fibre connection to the Internet, with a wireless backup, we have seen an incredible improvement in speed and reliability."
Brent McLelland, GM, Ascent
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Lack of Competition
A report by the CRTC showed that Canadians are now spending an average of $203 a month on telecommunication services. The increase from 2013 to 2014 was a disturbing 6.3%, mostly related to wireless and internet services. The CRTC report demonstrates that the Canadian market is still largely dominated by the "big 5" of Bell, Rogers, Telus, Shaw, and Quebecor. These 5 companies account for an astonishing 84% of telecommunications industry revenue.
Are Canadians Getting More for their Money?
One of the goals of the CRTC is to "ensure that Canadians have access to a world-class communication system. " One might expect then, that the reason for the higher costs are that Canadians are getting more for their money. However, that simply isn't the case. For example, according to Open Media, "data caps are rare outside Canada." Canadians also continue to complain about poor customer service.
Phone: 519-579-4507 Toll-Free within Canada: 1-866-723-7703
The Packetworks Advantage
Packetworks' mission is to be the internet service provider of choice in South Western Ontario. We provide fast, secure, reliable internet connections at fair prices.
All our clients receive expert customer support that is not outsourced but handled by our own team of professionals. Our customers include large corporations, small business owners, and private consumers.
Contact us if you are interested in finding out more about the Packetworks advantage. Click here for our ever-expanding service area.
Why Canadians are spending more on wireless and internet services
ECD on Broadband
Next Generation Connectivity
Why Canada has Third World Access to the Internet
End Data Caps
CRTC says big telecoms must share high-speed networks with competitors