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The top 7 factors to consider when you buy a SIP trunk

What are the top 7 factors to consider when you buy an SIP trunk ? We have created a bulleted list of what we believe to be those factors and expanded upon them below.  

SIP (Session Initiation Protocol) trunking is sometimes referred to as VoIP trunking or IP trunking and uses SIP connections to an internet service provider.  Contact us for more information about internet connections.

 

7 Key Factors To Consider When Buying an SIP Trunk

Listed below are the 7 factors we believe should be considered.

  1. Support
  2. Security
  3. Equipment
  4. Network Design
  5. Bandwidth Requirements
  6. Backup and Redundancy
  7. Pricing

Contact

Phone: 519-579-4507

Toll-Free within Canada: 1-866-723-7703

Email: support@packetworks.net

 

1.   Support

What type of technical support does the SIP trunk provider offer? Having technical support that is available 24 hours a day, 7 days a week, is crucial for any business that runs around the clock, but is less so for one that closes up every day at 5pm. At Packetworks, we offer a connection with no awkward pauses, no glitches, and no connectivity issues. However, it is good to know that our technical support team is there when you need them. Our customer service is not an optional upgrade but a core business value.

 

2.   Security

Security is an important factor to consider when you are buying an SIP trunk. At Packetworks, we take network security seriously. Our VPN's  create a tunnel in which your network can operate securely and without fear of intrusion. Encryption, anti-virus software, and firewalls are further tools that protect your data.  Read our post entitled "The Monetary Value of Data Security."

 

"I have found Packetworks to be innovative, responsive and helpful. We are always looking for ways to improve our business, and Packetworks works with us, helping to identify possible improvements and find ways to make them happen."

-Jeanne Brown, Owner

Pike Lake Golf Centre

 www.pikelake.com

 

3.   Equipment 

Consider the quality of equipment that the service provider offers when you are purchasing an SIP trunk. A good IT professional will be well-versed in this type of equipment. Read, for example, our post entitled "Choosing the Best Server for Your Small Business." It stands to reason that poorer quality equipment will be more prone to breakdowns,  require more administration, and be more likely to fail. Choose a provider that operates with recognized, professional, name-brand equipment. At Packetworks, we use only the best and most appropriate equipment for your SIP trunk.

 

4.   Network Design

Networks that are designed with SIP trunking connections to meet the specific needs of the business or organization make more sense than those that are "one size fits all." Find an ISP provider that will create the perfect data network - one that is fast, reliable and secure. Packetworks creates networks designed to meet your needs, whether you need a simple internet connection, a VPN encompassing numerous buildings in far-flung locations, or a complex, technologically advanced, private managed network.

 

5.  Bandwidth Requirements

Business internet connection requirements are growing as fast, reliable communications become more important. Businesses need fast, reliable internet connections as they usually have many more devices connected than just desktop computers. Consider the number of laptops, tablets, cellphones and other devices that your employees use to remain connected with each other, your suppliers, customers, and clients. If you are running or planning to upgrade to VoIP telephony, then your requirements increase that much more. Determine how much bandwidth you need when you talk to your provider and be confident that they can, in fact, deliver what they say they can. Ask for references from some of their other clients with similar needs and requirements to your organization.

 

6.   Backup and Redundancy

What does your SIP trunk provider offer in the way of backup and redundancy? The more reliant that businesses become on the internet, the more they need backup and redundancy provisions. With redundancy connections, business owners can be confident that if one part of the network goes down, the rest of the network can still communicate. Packetworks recommends that businesses build in redundancy to their networks to prevent loss of data and connectivity. Our post entitled "Prevent Data Loss With Internet Redundancy" for more information. We also provide offsite data storage solutions.

 

7.   Pricing

With more and more businesses turning to a single connection for voice and data as a cost efficient solution, pricing is a relevant factor. Choose an ISP provider who can provide a scalable high-speed broadband connection.  Packetworks provides ultra-fast, reliable and secure custom networks at a price that won't break your budget. Coupled with our fast and friendly service you can be certain that you will get all the resources you need at a price you can afford.

 

Summary

Most business owners agree upon the advantages of SIP Trunks. Packetworks is an internet service provider that specializes in building networks that incorporate SIP trunking, including VoIP capability.  If you are interested in finding out more about what we offer, contact us. Read our post entitled "The Top 5 Reasons our SIP service is best."

 

Sources:

SIP Trunking Checklist

What Matters Most in a SIP Trunk Provider

SIP Trunking Not A Simple Replacement

Best Practices When Implementing SIP Trunks

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