http://www.packetworks.net/The-Packetworks-Edge.htmSalesforce has become one of the most important CRM tool providers in today's business world, particularly business phone service. The San Francisco giant and its software, though incredibly successful and increasingly ubiquitous, is not without its problems. In this article we will examine 5 of the most common problems that Salesforce users face, and the solutions for those problems. Have questions about problems with salesforce and think it might be a internet connection issue, lets talk.
Salesforce Is Slow
A common complaint is that Salesforce is "slow" or "down." While Salesforce does occasionally have down time, it is rare for this to occur. Incidentally, you can check whether it is down here. Usually the problem has more to do with the business network, practices and policies. Begin by examining your network. It could be that the reason Salesforce appears slow is that your internet connection is not as good as it should be. Is your network provider supplying you with sufficient, high quality bandwidth?
At Packetworks we specialize in tailoring your network to your specific requirements, ensuring that you have the equipment, archtiecture and configurations you need to operate efficiently. We will audit your network before we make any recommendations and will always provide the most efficient, reliable connection at the most affordable price.
Read More: "Salesforce is Slow" - what can you do?
Recreational Traffic And Its Effects Reduce Bandwidth.
It is now common to see almost every employee carrying one or more devices with them to work. As these devices are connected to your wireless network, bandwith capacity is reduced. Consider adding a network that is dedicated to personal devices, thus reducing the strain on the network that you need for vital applications like Salesforce and controlling the amount of bandwidth that is made available to each network.
Read More: Top 5 Salesforce Problems
When you are experiencing a 3-5% packet loss using applications, increasing bandwidth may not be the best solution. Ensure that your network equipment is of the best quality, is working properly, and that your ISP is providing top quality service. The success of your business depends at least partly on the speed and quality of your connection. Why would you compromise this vital area? Ensure that your provider specializes in making your data flow in the safest, fastest, shortest and most simple route possible. To learn more about the packet loss you are exeriencing give us a call and we can try and help you find out.
Read More: Top 5 Salesforce Problems
Standardize Browser Usage
Is your browser current? Is your browser supported by Salesforce? Are all your employees using the same browser? Examine your company policy on browser usasge as many Salesforce issues can be traced back to this issue. While browsers all have their advantages and disadvantages, it is a good policy to use the same browser, company wide. Make sure it is current and keep up to date with Salesforce browser information.
Read More: Salesforce Is Slow - What Can You Do?
Salesforce has almost 2 dozens instances in North America and almost 30 worldwide. Where you are in relation to these instances of provision is important. If your data is travelling a large distance, or if if your data is delayed negotiating a network hop, it adds time to the action, and time costs you money. Choose carefully where you want your account to be provisioned from. Select the instance that is closest to you physically.
Read More: How To Get The Best Performance Out Of Salesforce