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Support

Need some help? Let us know - we're here to give you fast, personal and dependable customer service.

 

Residential Clients

Monday - Friday 8:30am-4:30pm

 

Phone: 1 (866) 723-7703 x 3 or (519) 579-4507 x 3 

Email: support@packetworks.net 

 

 

Business Clients

Monday - Friday 8:30am-4:30pm

 

Phone: 1 (866) 723-7703 x 3 or (519) 579-4507 x 3 

Email: support@packetworks.net 

 

Afterhours Business Client Support: 1 (866) 723-7703 x 8  or (519) 579-4507 x 8

 

 

Network Status Updates

All services and networks are operating normally.

 

FAQ For Commercial Clients

Click this link for a selection of FAQ's

What Our Customers Have To Say


Packetworks’ fibre optic network gave us immediate ultra-fast Internet access that has given us services beyond our expectations. We receive excellent value for the dollar and – most importantly – they deliver on their promises.


Sam Khanna, Controller

J.E. Bearing & Machine Ltd.

http://www.je-bearing.com

 

Click here to read more.