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Support

Need some help? Let us know - we're here to give you fast, personal and dependable customer service.

 

Residential Clients

Monday - Friday 8:30am-4:30pm

 

Phone: 1 (866) 723-7703 x 3 or (519) 579-4507 x 3 

Email: support@packetworks.net 

 

 

Business Clients

Monday - Friday 8:30am-4:30pm

 

Phone: 1 (866) 723-7703 x 3 or (519) 579-4507 x 3 

Email: support@packetworks.net 

 

Afterhours Business Client Support: 1 (866) 723-7703 x 8  or (519) 579-4507 x 8

 

 

Network Status Updates

All services and networks are operating normally.

 

FAQ For Commercial Clients

Click this link for a selection of FAQ's

What Our Customers Have To Say


After spending several hours on the phone with our former provider’s ‘support’ and without an end in sight, we switched to Packetworks, and we haven’t looked back!


David Oatman, President

Kirwin and Oatman

http://www.kirwinoatman.com

 

Click here to read more.